Support

Email dgtol@me.com with your order number and the watch model. Replies within two business days.

Assembly

Unscrew the six screws on the face and lift the front plate straight up; a hidden tongue on the back plate keys into it. Take the band off the watch, drop the watch into the back plate with the Digital Crown on the side with the big cut-out, set the front plate on so the tongue finds its groove, and tighten the six M2 screws evenly, a half turn each, around the ring. Snug, not tight: they thread into the plastic itself. The seam should close to a hairline all round.

Charging

Leave the watch in. The round opening on the back is sized for Apple's charging puck; set the case face-down on the puck.

Fit

Each Fob fits one Apple body drawing. If your watch rattles or will not seat, the size is wrong, not the case: check the model on the back of your watch against the size table and we will exchange it.

Returns

Orders placed on Amazon follow Amazon's return policy; orders placed on Shop follow the store's policy shown at checkout. Either way, email us first and we will make it right.

Battery

Off the wrist, Wrist Detection keeps trying to find a pulse. Turn it off in the Watch app (Passcode → Wrist Detection) and the watch lasts noticeably longer in the case.